Returns & Exchanges

At WESTROWS, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.

3

Attach Shipping Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing